Statement: https://www.mastercard.com/us/en/news-and-trends/press/2025/august/clarifying-recent-headlines-on-gaming-content.html

Mastercard has not evaluated any game or required restrictions of any activity on game creator sites and platforms, contrary to media reports and allegations.

Our payment network follows standards based on the rule of law. Put simply, we allow all lawful purchases on our network. At the same time, we require merchants to have appropriate controls to ensure Mastercard cards cannot be used for unlawful purchases, including illegal adult content.

Media contact

Seth Eisen

[email protected]

  • MonkderVierte@lemmy.zip
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    7 days ago

    They are a fucking payment processor; the only brand that matters is reliability and confidency, which they damaged now.

    • phx@lemmy.ca
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      6 days ago

      They’re not talking about with Steam customers though, but rather with the religious idiots who have decided to crusade against porn, feel emboldened by recent age-ID bills and are now pursuing the “MasterCard funds filth” angle.

      I’m kinda wondering what the ratio of anti-porn religious knobs is you gamers. There’s a lot of religious folk but many of them also enjoy porn so …

      • shani66@ani.social
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        There are less puritans than gooners, if a corpo is backing the puritans is because that corpo is ran by one of those demons.

  • seejur@lemmy.world
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    7 days ago

    Of course, because when everyone buy a game on steam the FIRST thing it comes to their mind is the credit card brand they used. What a load of bullock.

    FFS I don’t even remember which one of my credit card I have saved on steam.

    MasterCard can go fuck themselves. Great job saving your brand

    • dogs0n@sh.itjust.works
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      Seriously rediculous, most people don’t even know if their card is Visa or Mastercard, nor do they care (because they dont know what they are or what they mean).

      (This is from my experience with people i know)

      • Echo Dot@feddit.uk
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        6 days ago

        Mastercard have changed their design so that it no longer says Mastercard on it, and it’s just the two circles. I bloody hate it, MasterCard thought they were able to get away with it because they thought they had brand recognition but literally no one cares about them.

        Also they’ve been fine with porn games up until now and literally no one cared.

    • bss03@infosec.pub
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      7 days ago

      I use Paypal and they charge my Discover (Novus network, IIRC). No MC policy issue, let me buy what I want.

        • BowtiesAreCool@lemmy.world
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          It’s purely because steam hasn’t been able to keep my login info secure for almost a decade. I’ve changed emails, passwords, both, and yet I will always get random 2FA attempts from other places. I just don’t trust them to keep my bank info safe either.

          • Darkenfolk@sh.itjust.works
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            I’m looking at this and I am just wondering… Did you also check the computers your using?

            It’s quite a bit easier to get in the pc of a normal user than it is to get into the computers of valve, or at least that’s to hope.

          • Bytemeister@lemmy.world
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            Interesting. I’ve been using steam for decades and the only time my account was compromised was due to my own machine getting some malware. It was easy enough to clean up, reset password and reset all my steam sessions.

            Now my blizzard account on the other hand… I got so tired of defending it that I’ve cleared all my CC and personal info from the account and just decided to let the hackers have it. Their shit leaks bad.

      • bitjunkie@lemmy.world
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        Ah yes PayPal the completely benign brand that Elon was trying to shove the fact that he registered X dot com down our throats with decades ago

        e: didn’t realize it would link to that shithole

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    I kill people in GTA 5. I don’t kill people in Hentai Incest Generator 3000. Yet someone prefers to see my transaction only for the first one, citing damages to “the brand”.

    • Uriel238 [all pronouns]@lemmy.blahaj.zone
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      Curiously, in our society, killing is less of a taboo than sex, especially in fiction.

      Since the aughts, I feel it is a disservice we do to censor out the horror of warfare in games like Call of Duty or Medal of Honor. I haven’t seen what they did with Six Days In Fallujah (by a vet of the Iraq War who experienced Fallujah and wanted to share his experience) but we’d have more respect for the gravity of war if the tragedy and immediacy of combat was properly expressed. In the Arma series, it’s very easy to die, but it uses a similar engine used for training purposes.

      It’s our Christian values (more specifically, our Paulinian values – he thought Christians should not have sex if they can abstain entirely¹ – which has turned into taboos against sex without strict licenses, that has made our society super-prudish.

      1. Paul actually also prohibited having additional children, the end being [nigh] and all. Later biblical interpreters would have to deal with the world’s failure to end, and Christ’s failure to return in their lifetimes.

      • TheRealKuni@piefed.social
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        the end being neigh and all

        And I looked, and behold a pale horse: and his name that sat on him was Death, and Hell followed with him, and the horse said, “the end is neigh!”

        (Neigh is what a horse says. The end is nigh. 😉)

      • Harbinger01173430@lemmy.world
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        Well it’s Cain’s fault. He did the first murder and it was bad. Adam did the first fuck and it was good.

        Such is the way of the lord

      • vaultdweller013@sh.itjust.works
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        The only game that I know of that tackles war as a psychological thing is Spec Ops the Line which is a brilliant game that is now delisted on steam for reasons. Regardless I do think the reason war is rarely shown in such a way is that the artistry (for lack of a better term) is relatively hard to balance between story and gameplay. Not even getting into how hard it is to tell such a story, making True Grit 1969 is a lot easier than making True Grit 2010.

    • bitjunkie@lemmy.world
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      Hire prostitute in GTA, kill her, get money back - ✅

      Have consensual sex with character in hentai game - 😤

  • HalfSalesman@lemmy.world
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    More people should watch this:

    The Secret War To Censor The Internet

    The CC companies have religious morons contained within their executives but they’re mainly being puppeted by outside religious evangelical organizations with a long history of wanting to destroy all sex work or erotica art.

  • PieMePlenty@lemmy.world
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    7 days ago

    Why doesn’t valve simply restore games back then? Tell payment processors MC is OK with them (as evident by this statement) and tell them to come back with a reply from MC?

  • Echo Dot@feddit.uk
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    Oh I’m so glad that their brand isn’t being damaged. It’d be terrible if that were to happen.

  • beemikeoak@lemmynsfw.com
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    7 days ago

    Can I still use visa or MasterCard on a dildo? And can I pay for it in cash… Dollars? Is my money accepted at the local adult bookstore?

    • k0e3@lemmy.ca
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      I’m so confused; I thought MC and VISA were payment processors. So when I buy a game off Steam, I have two companies handling my money?

      • Caedarai@reddthat.com
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        MC and VISA are the networks. They allow communication between banks, and the entire operation is packaged up by payment processors like Stripe, Square or PayPal. So you have processors, the banks on either end (perhaps two separate ones), the network operator, and additionally any extra companies that might offer additional services for the transaction, like for fraud prevention or financing.

        • k0e3@lemmy.ca
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          I see, thank you for the explanation. I’m ashamed to say I never knew how any of this worked. I just knew it magically got me the games I wanted.

  • Uriel238 [all pronouns]@lemmy.blahaj.zone
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    So let’s say you’re in the market for a credit card. You can choose from:

    iChar-Jit: We are ethical. We don’t sell to Nazis. You (and your kids) will be safe from buying questionable products or from questionable sources.

    MoneySLAM Our card is usable by anyone, for anything, anywhere. Bangladesh; In orbit around Jupiter; Russia; Sex; Drugs; Bombs.¹

    1. Some products may be dangerous or unethically sourced; Please spend safely and exercise good judgement.

    Assuming all other factors (interest rate, online accessibility, confused foreign sales reps etc.) are more or less equal, which card will you get?

    ETA Interactive services absolutely should be more focused on equal accommodations (making sure everyone is served evenly, even if they want a gay wedding cake) than on whether or not the transactions involve questionable crap.

    Though if the money exchange market is capitulating to activists, it’d be interesting to see if environmentalist causes could pressure them as well. Because fossil-fuel based products are killing the human species (and most of all the others). Stop allowing transactions for diamonds and chocolate.

    If they’re more hesitant about other kinds of unethical transaction then it’s because the company officials think furry porn and queer content is icky, not from activist pressure.

  • acosmichippo@lemmy.world
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    so this is a game of telephone between activists, payment cards, payment processors, and vendors.

    Also TIL mastercard HQ is located in Purchase, NY.

    • Ulrich@feddit.org
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      Combining what Valve and Itch said, it seems like it’s Stripe or PayPal, and they cited MasterCard’s policies as justification…

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      My view is that Valve is the most likely to be honest about who is responsible here, both because they’re not responsible for this shit show no matter what the answer is and because they have a monetary interest in restarting sales.

      • brachiosaurus@mander.xyz
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        both because they’re not responsible for this shit show

        Nobody is forcing them to use mastercard and visa services

      • orclev@lemmy.world
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        Valves statement also matches with the claims of Itch.io, Stripe, and what Collective Shout themselves have claimed. So we’ve got two different claims, on one side are Visa and Mastercard, and on the other we’ve got literally everyone else. I feel pretty confident about which one is a load of bullshit.

        It’s also worth noting that Visa and Mastercard are playing semantic games with their statements. Nobody ever claimed they were “refusing legal transactions”, rather what they’re doing is threatening to stop working with any business that doesn’t implement censorship that they’re happy with. It’s a subtle but important difference and they’ve never denied that’s what they’re doing.

        Edit: rereading Mastercards statement they are claiming they don’t restrict how businesses operate (although they do weasel around a little bit about illegal content), although Visa still hasn’t denied that. They may also be playing games with that statement because porn is illegal in some countries that Mastercard operates in so they may be trying to claim porn is an illegal transaction despite businesses not selling it in the countries it’s illegal in.

        Edit 2: It just occurred to me this could also be about the UK and some US states new (and horrible) porn ID laws. I’m not aware of Valve doing anything to implement the strict age verification those laws are requiring for sites that distribute porn, and Visa/Mastercard could be trying to argue that without that in place any porn games Valve sells are “illegal transactions”. In theory Steam does have age gating, but it’s the same “are you over 18?” easily bypassed check that porn sites have always used.

        • Log in | Sign up@lemmy.world
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          7 days ago

          Isn’t owning a credit card age gating anyway? I don’t think you can legally own a credit card in the UK.
          (Edit: Oops I mean until you’re 18.)

          • Bytemeister@lemmy.world
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            Credit card, yes, but a debit card that can be used for online transactions? I had one at 13. My mom had to co-sign for it, but I got one when I setup an account to deposit my paper route checks.

          • orclev@lemmy.world
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            You would think, but I believe the law(s) require verification of a photo ID. I haven’t looked too closely into the UK one, but the way the laws are written for a couple of the US states a credit card doesn’t meet the requirements. There’s also the fact that many of the preview images and videos for porn games on Steam show nudity and/or sex and you can access those without needing to purchase the game (just the birthday question to “verify” your age).

            Edit: also steam gift cards are a thing, so you can purchase without using a credit card technically.

            • Atherel@lemmy.dbzer0.com
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              If you need to be 18 to own a credit card, then you’re old enough to buy those games. And buying with steam gift card doesn’t involve MasterCard or Visa for that payment, so it’s literally none of their business.

              • orclev@lemmy.world
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                So that’s kind of missing the point. First as I pointed out you don’t actually have to buy anything to see the explicit preview images, so Steam is arguably in violation of those laws. Secondly the issue is that the Visa and Mastercard contracts require companies to be in compliance with local laws. It doesn’t matter whether someone is using a Visa or Mastercard to make the actual payment if the purchase would technically be considered illegal (which it arguably could be in some states/countries under the new super strict porn laws).

                At the end of the day this boils down to a) terms of the Visa/Mastercard contracts, and possibly b) new anti-porn laws that are putting an onerous burden on services to collect customers IDs in order to prove age. This isn’t a question of common sense, in contract law (and law in general) it’s about the letter of it and not so much the spirit. Yes, it stands to reason that if you legally own a credit card, and you must be at least 18 to own a card, then you are obviously 18 or older. However that doesn’t matter at all when the laws are written such that services must validate age using a photo ID. It also does not account for stolen credit cards (never mind that that’s a far more serious situation than the possibility of under age kids seeing some naughty pixels).

                This whole situation is stupid and Visa and Mastercard clearly need to make some changes to their terms and conditions, but until they do from a legal standpoint businesses like Valve and Itch.io have their hands tied.

                • Atherel@lemmy.dbzer0.com
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                  7 days ago

                  You’re right, I didn’t take account of the possibility that they can cancel your contract if you have anything “illegal” on your platform. I was only relating to MasterCards statement:

                  At the same time, we require merchants to have appropriate controls to ensure Mastercard cards cannot be used for unlawful purchases, including illegal adult content.

                  in context of “you have to be 18 or older to buy it”. Juristic semantics can change that.

        • Baron Von J@lemmy.world
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          Are the payment processors saying Visa"MC told them to not process payments for this content? Or are they just citing a section of the agreement when being asked why they’re telling retailers to take down this content?

          • orclev@lemmy.world
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            Nobody on any side has cited any sections of any agreement specifically. The closest we’ve got is the statement from Stripe who is the payment processor who recently had to turn down business with a womens sexual education charity (despite spending months trying to get to an agreement) and the reason they cited was contractual obligations with banking networks including Visa and Mastercard. They stated they want to be able to process payments for porn companies, and that they’re exploring other options, but they couldn’t at this time.

            • Microw@piefed.zip
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              Sounds like Visa and Mastercard have clauses in their contracts that they don’t even care about themselves, but payment processors like Stripe are bound to then

            • Zorque@lemmy.world
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              From an article posted yesterday

              “Mastercard did not communicate with Valve directly, despite our request to do so,” Valve’s statement sent over email to Kotaku reads. “Mastercard communicated with payment processors and their acquiring banks. Payment processors communicated this with Valve, and we replied by outlining Steam’s policy since 2018 of attempting to distribute games that are legal for distribution. Payment processors rejected this, and specifically cited Mastercard’s Rule 5.12.7 and risk to the Mastercard brand.

    • cley_faye@lemmy.world
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      Their condition (both via and mastercard) include stuff which, when you read it attentively, boils down to “we only prevent illegal things. And stuff we deem bad.”.

      It’s not even a game of telephone or anything, they have their conditions that says “yes we did” and their PR that says “we probably didn’t”. They could be playing alone and still losing this one.

    • Passerby6497@lemmy.world
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      A game of telephone involves the message changing from each person. In this case, everyone but Visa/MC are blaming Visa/MC (valve, game stores, and collective shout).

      It’s more like a game of calvinball, only Calvin is claiming the rule they made up doesn’t exist